Service
Customer Product InformationThis insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip.
The insurance is administered by T H March & Co. Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS, and they are authorised and regulated by the Financial Conduct Authority (FCA). This may be checked on the Financial Services Register on the FCA’s website.
In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation.
It is important you read the certificate as this details the terms, conditions and any restrictions in cover.
Click here to download the insurance product information document (PDF)
Add theft, damage & loss Insurance from T H March The insurance value is higher than our selling price and is the estimated replacement cost if our Diamond Heaven discount were no longer available at the time of a claim.
1 year cover for £62.73 inclusive of IPT
3 year cover for £114.74 inclusive of IPT
Our UK customers can insure their purchase with MarchGuard cover from T H March, providers of specialist jewellery and watch insurance since 1887.
- No excess on claims
- Simple and easy to arrange
- Accidental loss*
- Accidental damage*
- Theft cover*
- Worldwide cover (up to 30 consecutive days abroad)
- All claims are processed through Diamond Heaven (repair or replacement)
- For 3 year policies, protection is included against price inflation on replacement items (see certificate terms for details)
* Subject to terms and conditions of the policy
Click here to view / download the insurance product information document (PDF)
Click here to view / download the full policy wording document (PDF)
- This insurance is for UK residents only
- There is no cover for wear and tear
- There is no cover for items left in unattended baggage or in an unattended vehicle
- There is no cover for any free gifts or accessories that may have come with the purchase
- There is a 14-day cooling off period
- This insurance is NOT renewable after the initial term
- The policy wording provides full details of cover and exclusions and you are requested to read this.
Important notice: Whilst many home insurance policies may cover certain pieces of jewellery or watches we would advise all customers to check their policies closely. Certain household policies have restrictions on watch and jewellery cover, and may include limitations such as, no accidental damage cover, no cover outside of the home or cover for holidays abroad. They may also restrict your choice of jeweller for repair or replacement. In the event of a household insurance claim, you may be expected to pay an policy excess and any claims made may affect your future premiums.
Welcome to Diamond Heaven’s Newcastle jewellery store. At Diamond Heaven, our team of specialists have been creating bespoke diamond jewellery for more than 20 years. We create stunning jewellery at exceptional prices and welcome you to visit us at our new Newcastle store. You can book an appointment online for a personalised consultation or stop by to explore our popular selection of diamond engagement rings, wedding bands, and pendants in-person.
Find Us
Second floor, 3 Old Eldon Square, Newcastle, Tyne and Wear, NE1 7JG
Store Hours
Tuesday-Saturday, 10.00am-5.30pm
Monday - Closed
Sunday - Closed
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What Our Customers Say
About our Newcastle Store
With one of the first jewellers opening in Newcastle in the 1700s, Diamond jewellery in Newcastle has progressed and transformed over time. The city is now home to a diverse range of traditional and handcrafted jewellers. Our Newcastle Jewellery store specialises in creating custom pieces at exceptional value. We offer both natural and lab-grown diamonds, with our engagement rings showcasing expert craftsmanship at unbeatable prices.
Planning to propose? Our team has assisted couples nationwide in discovering their ideal engagement ring. Schedule your free consultation online, and our diamond specialists will guide you through every step of the ring-buying process.
The In-Store Luxury Experience
When you visit our jewellery store in Newcastle, our friendly team of diamond jewellery experts will be there to assist you throughout your jewellery buying journey. You can explore and try on a selection of items, or you may choose to browse our diamond jewellery collection at your own pace.
Searching for the perfect gift for a special someone? Our knowledgeable team is here to assist you with every step of the diamond purchasing journey. We’ll clarify the 4 Cs of diamond quality and provide guidance on style, sizing and designs. Whatever questions you have, we’re ready to help you find the jewellery you adore—all at an exceptional price.
At Diamond Heaven, we're confident that our store offers something unique compared to other independent jewellers in Newcastle. However, you don't have to rely on our word alone – hear directly from our customers. Check out their testimonials to discover their personalised experiences with Diamond Heaven.
Book An AppointmentCERTIFIED & ETHICALLY SOURCED DIAMONDS
Over 2000 products in store
Best sellers in Newcastle store
Visit one of our stores across the U.K with locations in Birmingham, Cardiff, Glasgow, Leeds, London, Manchester, Liverpool, Belfast and Newcastle.
Click below to book an appointment or contact your local Diamond Heaven
Book an AppointmentEngagement & Wedding Rings Newcastle
Diamond Heaven delivers an unparalleled selection of bespoke diamond jewellery in Newcastle. Crafted to meet the highest standards of excellence, featuring engagement rings, wedding rings, diamond rings and more, our collection guarantees timeless, handcrafted designs. So, whether you're looking to propose with a classic solitaire engagement ring or tie the knot with a diamond-encrusted wedding band, our Newcastle store promises premium-standard diamond jewellery in various styles, settings and metals. Explore the collection in-store and online, or consult our jewellery specialists to design a custom piece that reflects your unique style.
Our Newcastle store can be found in the heart of the city's centre, on the Second Floor of Eldon Square surrounded by various other retailers. Parking is available a short walk away in the Eldon Square multi-storey car park along with public transport links into the Square.