Service
Customer Product InformationThis insurance is optional and will meet the demands and needs of a UK resident requiring insurance for jewellery or watches in the United Kingdom, Channel Islands and Isle of Man plus up to 30 consecutive days elsewhere in the world any one trip.
The insurance is administered by T H March & Co. Limited, Hare Park House, Yelverton Business Park, Yelverton, Devon, PL20 7LS, and they are authorised and regulated by the Financial Conduct Authority (FCA). This may be checked on the Financial Services Register on the FCA’s website.
In the unlikely event that you may wish to make a complaint, this should be directed to T H March. The complaints procedure is detailed in your insurance documentation.
It is important you read the certificate as this details the terms, conditions and any restrictions in cover.
Click here to download the insurance product information document (PDF)
Add theft, damage & loss Insurance from T H March The insurance value is higher than our selling price and is the estimated replacement cost if our Diamond Heaven discount were no longer available at the time of a claim.
1 year cover for £62.73 inclusive of IPT
3 year cover for £114.74 inclusive of IPT
Our UK customers can insure their purchase with MarchGuard cover from T H March, providers of specialist jewellery and watch insurance since 1887.
- No excess on claims
- Simple and easy to arrange
- Accidental loss*
- Accidental damage*
- Theft cover*
- Worldwide cover (up to 30 consecutive days abroad)
- All claims are processed through Diamond Heaven (repair or replacement)
- For 3 year policies, protection is included against price inflation on replacement items (see certificate terms for details)
* Subject to terms and conditions of the policy
Click here to view / download the insurance product information document (PDF)
Click here to view / download the full policy wording document (PDF)
- This insurance is for UK residents only
- There is no cover for wear and tear
- There is no cover for items left in unattended baggage or in an unattended vehicle
- There is no cover for any free gifts or accessories that may have come with the purchase
- There is a 14-day cooling off period
- This insurance is NOT renewable after the initial term
- The policy wording provides full details of cover and exclusions and you are requested to read this.
Important notice: Whilst many home insurance policies may cover certain pieces of jewellery or watches we would advise all customers to check their policies closely. Certain household policies have restrictions on watch and jewellery cover, and may include limitations such as, no accidental damage cover, no cover outside of the home or cover for holidays abroad. They may also restrict your choice of jeweller for repair or replacement. In the event of a household insurance claim, you may be expected to pay an policy excess and any claims made may affect your future premiums.
Black Friday Jewellery
Explore unbeatable savings with our Black Friday jewellery sale! Enjoy a 20% discount on made-to-order items and an incredible 30% off ready-to-ship jewellery with quick delivery. Browse our exquisite collection of sale engagement rings, along with stunning gemstone and diamond jewellery, to discover the perfect gift for your loved ones this holiday season.
GET 20% OFF MADE-TO-ORDER JEWELLERY
Engagement
From £126
The Perfect Gift
30% OFF
READY-TO-SHIP ITEMS
Shine Bright for a fraction of the cost. Our exquisite ready-to-ship collection features some of our best diamond jewellery pieces with 30% off and with quick delivery.
SHOP NOWVISIT US IN STORE
If you enjoy shopping in-store or would like to browse our discounted diamond jewellery in-person, you’ll be pleased to know that our unbeatable jewellery offers are also available in store! Explore the Black Friday jewellery sale at any of our eight locations throughout the UK.
BOOK AN APPOINTMENTPRICE MATCH GUARANTEE
At Diamond Heaven, we guarantee the best diamond jewellery prices. If you find a lower price elsewhere, contact us to ask about our price match policy. We'll either match the price or offer an even better deal on comparable items.
CONTACT USWhether you're treating yourself or marking a significant milestone with a loved one, explore our captivating range of fine diamond jewellery this Black Friday. Featuring a variety of styles and designs, our extensive Black Friday jewellery collection embodies the luxury of all our pieces. Crafted with stunning diamonds and expert craftsmanship, commemorate your relationship or elevate your style with a timeless piece from Diamond Heaven this Black Friday.
At Diamond Heaven, we are dedicated to the ethical sourcing of diamonds. Each of our diamonds is responsibly obtained, and every cut is meticulously crafted with the 4Cs—cut, clarity, color, and carat—in mind. The result is a timeless creation that symbolises your love with exceptional and lasting brilliance.
Our impressive range of discounted diamond jewellery provides outstanding value while maintaining the highest standards of quality. Interested in browsing our complete diamond jewellery collection in-store? Book an appointment with our diamond experts for a personal consultation to find the right piece for you.
Diamonds are graded based on the 4 Cs: cut, colour, clarity, and carat weight. At Diamond Heaven, our diamonds are carefully selected and certified to ensure the highest quality. All our diamonds are certified providing complete details on size and condition for confident diamond choices.
Absolutely! We offer customisation options for all our diamond jewellery pieces. Contact our diamond jewellery experts to discuss your preferences and create a personalised piece that is unique to your style.
You can avoid exposing it to harsh chemicals and store it in a jewellery box or pouch to prevent scratches. At Diamond Heaven, we offer several aftercare services including a cleaning and polishing service to expertly polish and clean to restore the original brilliance of your diamond jewellery along with a range of cleaning products to help clean your jewellery at home.
Committed to ethical sourcing, our diamonds are obtained from reputable suppliers, this guarantees conflict-free diamonds sourced through socially responsible mining practices. Find out more about our ethically sourced diamonds here.
Yes! At Diamond Heaven we offer a range of interest free finance options to accommodate all budgets. Read our guide to learn more about how you can buy now and pay later.